Why online evaluation services?
- Our online and offline methods allow evaluators to collect data from people in difficult-to-reach areas or under restrictive circumstances.
- Our well-facilitated, online meetings save time, allow for wider and safe participation and reduce costs for both evaluators and respondents. Through web meetings and online workshops, diverse global teams meet digitally to design or learn from evaluation.
- Online tools are not only convenient; but they also contribute to the rigour and reliability of data. Information retention and storage are digital and automatic, which means that we do not need to record verbal interactions nor use transcripts. This reduces errors in data entry and selective filtering of data.
How are online evaluation services offered?
MDF evaluators can use online tools in each phase of the evaluation process, including the inception, data collection and reporting phases. Below we list some of the tools that we work with.
We organise an online inception workshop in which we further refine the evaluation process and data collection tools. Online workshops can be hosted via online meeting software such as Zoom or Microsoft Teams, complemented by collaboration tools such as online whiteboards like Mural orPadlet.
Online data collection
MDF can propose to collect data online in a synchronous or asynchronous way depending on the kind of evaluation data that you need and the type of respondents that you suggest to be consulted.
Synchronous data collection requires evaluators and respondents to be online at the same time; for example, during interviews. Conducting remote one-on-one interviews can take many forms, from more ’traditional’ ways such as by phone and email to more ‘modern’ avenues like Skype. Besides collecting data from individuals, groups can also be interviewed online. We bring stakeholders together using video conferencing tools such as Zoom.
Asynchronous data collection means that participants can choose to respond whenever it is convenient for them. This can be done through online communities on LinkedIn, Facebook or WhatsApp or by working together in Google Docs. For example, we have organised an outcome-harvesting process inviting implementing partners to draft outcome statements on a shared online document.
If you want to include an online survey, this is also a way of collecting data in an asynchronous process. MDF is familiar with several software tools including Typeform, SurveyMonkey, Kobo Toolbox and SurveyToGo, as well as the more intuitive Sprockler surveying software. Participants can be invited through email or personal links which makes the survey restricted to a group of respondents. The survey could also be open for all; for example, by showing a pop-up or link on a website. As an example, we have used the website pop-up survey to ask visitors about their level of satisfaction with the quality of articles of a specific news provider.
Online sense-making & reporting
We design and facilitate online sense-making workshops in which we invite you and relevant project stakeholders to validate and learn from the evaluation findings. We use online meeting software or webinar tools such as Kudos, Zoom or Adobe Connect, being able to insert PowerPoint to present findings and whiteboards to invite participants to react.
In the reporting phase, we offer you the opportunity to provide feedback on the evaluation reports remotely through Microsoft Word. In addition, we produce online interactive reports that are visually attractive and can be used to reach a large audience.