Why online evaluation services?
- Our online and offline methods allow evaluators to collect data from people in hard-to-reach areas or under restrictive circumstances.
- Our well-facilitated, online meetings save time, allow for wider and safe participation and reduce costs for both evaluators and respondents. Through web meetings and online workshops, diverse global teams meet digitally to design or learn from evaluation.
- Online tools are not only convenient; they contribute to the rigour and reliability of data. Information retention and storage are digital and automatic. It means we do not need to record verbal interactions nor use transcripts. This reduces errors in data entry and selective filtering of data.
How online evaluation services?
MDF evaluators can use online tools in each phase of the evaluation process; the inception, data collection and reporting phases. Below we list some of the tools we work with.
We organise an online inception workshop in which we further refine the evaluation process and data collection tools. Online workshops can be hosted via online meeting software, such as Zoom or Microsoft Teams complemented by collaboration tools, such as online whiteboards like Mural and Padlet.
Online data collection
MDF can propose to collect data online in a synchronous or asynchronous way, depending on the kind of evaluation data you need and the type of respondents you suggest to be consulted.
Synchronous data collection requires evaluators and respondents to be online at the same time, for example during interviews. Conducting remote one-on-one interviews can take many forms; from more ’traditional’ ways such as by phone and email, to more ‘modern’ avenues like Skype. Besides collecting data from individuals, groups can also be interviewed online. We bring stakeholders together using video conferencing tools such as Zoom.
Asynchronous data collection means that participants can choose to respond whenever it is convenient for them. This can be done through online communities on LinkedIn, Facebook or WhatsApp or by working together in Google Docs. For example, we organised an outcome harvesting process inviting implementing partners to draft outcome statements on a shared online document.
If you want to include an Online Survey, that is also a way of collecting data in an asynchronous process. The software that MDF is familiar with are among others; Typeform, SurveyMonkey, Kobo Toolbox, SurveyToGo, as well as the more intuitive Sprockler surveying software. Participants can be invited through email or personal links, making the survey restricted to a group of respondents. The survey could also be open for all, for example by showing a pop-up or link on a website. For example, we used the website pop-up survey to ask visitors about their level of satisfaction with the quality of articles of a specific news provider.
Online sense-making & reporting
We design and facilitate online sensemaking workshops in which we invite you and relevant project stakeholders to validate and learn from the evaluation findings. We use online meeting software or webinar tools such as Kudos, Zoom or Adobe Connect, being able to insert PowerPoint to present findings and whiteboards to invite participants to react.
In the reporting phase, we offer you the opportunity to provide feedback on the evaluation reports remotely through Microsoft Word. In addition, we produce online interactive reports that are visually attractive and can be used to reach a large audience.