Who are we?
MDF Training & Consultancy is a training and consultancy organisation providing management training, advisory and evaluation services worldwide. We believe in building on existing knowledge and experiences to create long-lasting effects.
How do we collect information from you?
We collect information about you when you subscribe to your newsletter online, sign up to our mailing list or request information on our courses. We will also hold information about you in the course of carrying out any work with or for you or your organisation.
Once we receive your information, we make our best effort to ensure its security on our systems.
What information do we collect about you?
The personal information we collect might include your name, your organisation, your role, email address, phone or skype details. If you follow one of our courses, we also include the date of birth for insurance purposes.
How will we use the information about you?
We will only use your information to:
- Respond to a request from you
- Notify you of new MDF courses
- Keep you updated with news from MDF Training & Consultancy
We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Who has access to your information?
We will not sell or share your information with third parties beyond MDF Training & Consultancy for marketing purposes or other purposes unless you have requested us to do so.
Third party data processors
If you have signed up for our Newsletter or to receive information on MDF’s courses, your data will be held by Mailchimp who act as a data processor. MailChimp is committed to achieving compliance with the General Data Protection Regulation and you can contact them on firstname.lastname@example.org for any questions regarding your data.
You have a choice about whether or not you want to receive information from us. We will not contact you for marketing purposes unless you have given your prior consent. If you no longer want to receive communication from us you can let us know by emailing email@example.com.
Accessing and updating your information
You have the right to request a copy of the information we hold about you. You can request the data in different formats for your own use and reuse with other service providers. If you would like a copy of some or all of your personal information, please email firstname.lastname@example.org.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
You can also request us to permanently remove some, or all, of the information that we hold about you. If you would like us to remove your records please email us at email@example.com
Use of ‘cookies’
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website. You can set your browser not to accept cookies.
How to contact us
You can contact us by email, firstname.lastname@example.org or by phone +31(0)318 650060.
How to make a complaint
We want you to be happy with the way we use the information you give us. If you would like to make a complaint, please email email@example.com. We will contact you within two working days.
You can make an independent complaint to the Dutch Data Protection Authority (Dutch DPA).
Review of this policy
MDF Training & Consultancy collects personal information when you contact us. We will use this information to respond to your request, and, if you agree, to send you marketing information. We will not share your information with companies outside.